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Customer support hours: Mon-Thu 9:00am - 5:00pm (EST). Fri 9:00am - 3:00pm (EST)
Customer Support Phone
+1 (786) 837-5562Contact us page
Contact usCustomer Support Email
support@bodyj4you.com
How do I return my order?
How do I return my order?
To return an item, please ensure it is in its original, unused condition, including all tags and packaging. Returns must be made within 30 days of purchase.
All returns require a Return Merchandise Authorization (RMA). To request one, email support@bodyj4you.com or call (786) 837-5562 with your order number and item details. You’ll receive instructions and an RMA once approved.
Returns must be complete and sealed. Incomplete returns may incur additional charges. Please note: BodyJ4You is not responsible for items lost in return transit.
Return Address:
BodyJ4You Returns
325 NW 28th Street
Miami, Florida 33127
Be sure to clearly mark your order number on the outside of the return package.
If your order is incorrect or damaged, please contact us within 7 days of receipt.
Can I get a refund?
Can I get a refund?
Yes. If you’re not 100% satisfied, you can return your purchase within 90 days for a full refund or exchange. Contact us at support@bodyj4you.com or call (786) 837-5562 with your order number and details.
Forgot your password?
Forgot your password?
Click “Forgot your password?” on the login page and a temporary password will be emailed to you.
How to place an order?
How to place an order?
- Add your desired products to the cart.
- Click on "Shopping Cart" to review your items.
- Proceed to checkout and enter your shipping and payment info.
Registered customers can log in to access faster checkout.
New customers can create an account or checkout as a guest.
Please double-check your shipping and billing information before placing the order. Once placed, orders cannot be edited.
Will I get updates on my order?
Will I get updates on my order?
Yes. You will receive a confirmation email after placing your order and a second email with tracking details once it ships.
How do I check my order status?
How do I check my order status?
- Log in to your BodyJ4You account
- Go to "Order History"
- Click the order number to view details and track it
If you checked out as a guest, contact us at (786) 837-5562.
Delivery times:
Standard U.S. shipping: 2–5 business days
International shipping varies by destination
What are your shipping rates (U.S. only)?
What are your shipping rates (U.S. only)?
- Free Shipping on orders over $24.99
- Standard Shipping: $3.99 (2–5 business days)
- Expedited Shipping: $9.99 (1–3 business days)
- Overnight Shipping: $49.99 (0–1 business day)
Do you ship internationally?
Do you ship internationally?
Yes. First Class International shipping is available for $9.99 with delivery in 5–21 business days.
What payment methods do you accept?
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal. All prices are in USD. International customers will be charged based on current exchange rates set by their banks.
Are BodyJ4You products nickel and lead-free?
Are BodyJ4You products nickel and lead-free?
Yes. Our stainless steel jewelry is lead-free. It contains trace amounts of nickel as part of 316L surgical-grade steel.
What type of steel is used?
What type of steel is used?
We use 316L Surgical Stainless Steel for all steel jewelry.
What types of piercings do you support?
What types of piercings do you support?
We offer jewelry for:
- Industrial, Rook, Flat, Conch, Helix, Anti-Helix, Lobe, Upper Lobe
- Tragus, Anti-Tragus, Surface Tragus, Daith, Forward Helix
- Nostril, Septum, Labret, Lip, Tongue piercings
Each product includes size and gauge recommendations for safe use.
Is your checkout secure?
Is your checkout secure?
Yes. We use Shopify’s Level 1 PCI-compliant secure checkout system to protect your data.
What do you do with my information?
What do you do with my information?
We do not sell your data. Information is used solely to process your order and improve customer experience.